Shipping policy

At Amadura, we aim to ensure that your jewelry arrives safely and promptly. Please review our shipping policy for orders within Egypt.

Shipping Destinations

We offer shipping exclusively within Egypt. Delivery is available to most locations across the country.

Processing Time

• Orders are processed within 1-3 business days, excluding weekends and public holidays.
• Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Fees

Shipping fees are automatically calculated during checkout based on your location and the weight of your order. You will be able to review the final shipping cost before completing your purchase.

Delivery Times

• Standard delivery typically takes 3-5 business days once the order is shipped.
• Delays may occur due to unforeseen circumstances such as weather, public holidays, or other external factors.

Tracking Your Order

After your order is shipped, you will receive a tracking number via email. You can use this number to track your order online through our shipping partner.

Order Changes & Cancellations

• Once your order is placed, it cannot be modified. If you wish to cancel your order, please contact our customer service team within 12 hours of placing the order.
• Cancellations after 12 hours may not be possible as the order may already be processed for shipping.

Lost or Stolen Packages

Amadura Jewelry is not responsible for lost or stolen packages that have been confirmed as delivered. If your package is lost or stolen, please contact the shipping carrier directly for assistance.

Shipping Restrictions

We do not ship to P.O. boxes or restricted locations. Please ensure that your delivery address is accessible and accurate.

For any further inquiries or assistance, feel free to contact us at [customer support email] or call us at [customer support number].